Privacy Policy

Effective Date: _______________

Eezily respects your privacy and is committed to protecting your personal information in compliance with the Information Technology Act, 2000, and related rules including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

This Privacy Policy explains how Eezily collects, uses, stores, processes, shares, and protects personal data of users who access or use the website www.eezily.com and related services.

By accessing or using the Website, submitting information, or communicating with Eezily, you consent to the collection, use, storage, processing, and disclosure of your personal data in accordance with this Policy.

If you do not agree with this Policy, please refrain from using the Website or submitting personal data.

Please note that our privacy policy does not govern the use of your data by third parties once it is shared. Eezily shall not be responsible for the privacy practices, policies, or actions of any third-party websites, platforms, or entities.

This Policy forms an integral part of the Terms of Use of the Website.

INFORMATION WE COLLECT

For the purposes of the Digital Personal Data Protection Act, 2023, Eezily Network Private Limited is the Data Fiduciary responsible for processing personal data collected through the Website. Eezily collects information only with your consent or as necessary for providing services. Eezily does not intentionally collect sensitive personal data, except where required by law or for transaction documentation, and only with explicit consent. Eezily processes personal data on the basis of your consent, performance of a contract or pre-contractual steps, compliance with legal obligations and legitimate business interests, including fraud prevention and service improvement. The information collected by Eezily broadly includes:

  1. Personal Information: Name, contact details (email, phone and address) financial details (if provided for transactions), KYC documents.
  2. Sensitive Personal Data: Passwords, financial information (bank details for payments), or other data classified as sensitive under Indian law.
  3. Usage Data: IP address, browser type, pages visited, device information.
  4. From Third Parties: Information from associates, partners, or public sources for verification.

AUTOMATICALLY COLLECTED INFORMATION

When you visit the Website, Eezily may automatically collect IP address, Browser type and device details, Pages visited and time spent, Referring URLs, Cookies and similar technologies.

PURPOSE OF DATA COLLECTION

  1. To provide and improve services (e.g., matching requirements, coordinating visits).
  2. To facilitate transactions and communications.
  3. To comply with legal and regulatory obligations (RERA, tax, etc.).
  4. For analytics, marketing (with consent), website improvement, and internal records.
  5. To send updates, newsletters (opt-out available).
  6. To verify identity and prevent frauds.
  7. For dispute resolution and enforcement of agreements

DISCLOSURE OF INFORMATION

Eezily may share information with:

  1. Associates, professionals, buyers/sellers, Property Owners, Buyers, Developers, Landlords, Tenants for transaction facilitation.
  2. Service providers (e.g., payment gateways, technology partners) under confidentiality.
  3. Legal, regulatory, or Government authorities as required by law.

We do not sell personal information.

SECURITY

Eezily implements reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect personal data from unauthorized access, loss, misuse, or alteration. While we strive to protect data, no method of transmission over the internet is completely secure. Eezily shall not be responsible for any breach caused by events beyond its reasonable control, including cyber-attacks or unauthorized third-party access.

USER RIGHTS

You have the right to access, correct, update, or request deletion of your personal data, withdraw consent, opt-out of marketing communications, and raise grievances in accordance with applicable data protection laws.

DATA RETENTION

Personal data shall be retained only for as long as necessary to fulfil the purposes stated in this Policy or as required under applicable law. Data may be retained beyond termination of services for legal, regulatory, audit, or dispute resolution purposes.

COOKIES AND TRACKING

The Website may use cookies to improve user experience and analytics. You may disable cookies through your browser settings; however, some features may not function properly.

CHILDREN'S PRIVACY

The Platform is not intended for children under 18. Eezily does not knowingly collect personal data of children below 18 years of age.

CHANGES TO POLICY

Eezily reserves the right to update this Policy at any time. Revised versions shall be posted on the Website with an updated effective date.

GRIEVANCE REDRESSAL

Grievance Officer, Grievance Redressal - Legal Dept.

Email ID: connect@eezily.com

Contact: 9978379797

Response Time: Within 30 working days.

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